Frequently Asked Questions

Hotline and Shelter:

Hotline, accompaniment, and shelter services are available 24 hours per day. For help please call the hotline at 281-286-2525.

BATP is a non-profit community based social service agency providing services to individuals impacted by family violence and sexual assault. Additionally, the agency operates prevention and awareness services designed to bring an end to sexual and domestic violence.

Yes. This affiliation brings opportunities for staff and volunteer training, multi-agency networking, peer collaboration, and community support.

Example: Twice annually, many corporations that participate in United Way, reach out to affiliated agencies to make repairs, paint, host a food drive, organize a special children’s activity, and many other special projects.

Yes. We welcome questions regarding the financial reports of the agency and pride ourselves on maintaining effective fiscal management. BATP has been recognized for over a decade by the Better Business Bureau with an Award of Excellence-Winner of Distinction.

Example: Twice annually, many corporations that participate in United Way, reach out to affiliated agencies to make repairs, paint, host a food drive, organize a special children’s activity, and many other special projects.

BATP was incorporated in November of 1991. The current shelter was opened on May 15, 1996, and the Crisis Intervention Center and Administrative offices were opened in March of 2000.

Example: Twice annually, many corporations that participate in United Way, reach out to affiliated agencies to make repairs, paint, host a food drive, organize a special children’s activity, and many other special projects.

North Galveston Counties, Northeast Brazoria County and Harris and Chambers Counties in their entirety. When safety is an issue, we assist individuals from any area.

Our Crisis Intervention Center and Administrative Office is located at 210 S. Walnut, Webster, TX 77598. We also have a satellite office in Chambers County, which is located at 2202 S. Main, Anahuac, TX 77514. The phone number is 281-338-7600.

BATP provides services to any individual impacted by family violence or sexual assault. Services are provided without regard to race, color, age, ethnicity, gender, sexual orientation, national origin, disability, religious affiliation, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state or local law, or other forms of identity. All are welcome.

Walk-ins are welcome at our Crisis Intervention Center:

Monday, Tuesday, Friday: 8:30am-5:30pm
Wednesday, Thursday: 8:00am-8:30pm
Friday: 8:00am-3:00pm
Closed Saturday and Sunday

Satellite Chambers County Office
Monday-Thursday: 8:00am-5:30pm
Friday: 8:00am-3:00pm.

The crisis hotline, accompaniment, and shelter services are provided 24-hours per day. Please call the hotline at 281-286-2525 for 24-hour a day assistance.

Yes, unfortunately. Since its inception, the agency has assisted thousands of persons.

Data Numbers for 2019:

465 Adults & Children Sheltered

9,442 Assisted through Hotline

742 Non-Residential Clients Served

10,649 Total Number of Individuals Assisted

Yes. Each year, volunteers from our community provide valuable direct and in-direct services. To sign up to be a volunteer please visit: Volunteer Information

No. BATP believes in the personal rights and choices of all persons to experience their individual spirituality. Adults in shelter attend the church of their choice and area churches may provide special activities on-site. An adult in shelter is completely free to attend or not attend any activity presented by any group.

BATP has a Board of Directors that meets monthly to direct the agency’s mission. The agency President/CEO is in charge of the day-to-day management of programs and administers the annual budget as approved by the board. The board reviews the agency’s financial reports at each meeting.  The board and staff work together to establish and implement the agency’s strategic plan.

No. Shelter is an intensive part of our work and it is essential in providing a safe haven from abuse. However, the agency’s non-residential program assists more clients each year through its diverse service menu to clients who need assistance other than shelter.

  • 24 Hour crisis hotline
  • Court accompaniment
  • Assistance with filing protective orders
  • Information and referral
  • Education and awareness
  • Survivor Support Groups
  • Legal advocacy
  • Counseling
  • Police/Hospital 24 Hour accompaniment
  • Professional training’s and workshops
  • Clothing assistance
  • Post shelter follow-up program
  • Housing assistance
  • Case management
  • Case management
  • Job readiness
  • Food and clothing
  • Counseling
  • Life skills classes
  • Academic tutoring for adults and children
  • GED preparation
  • Child care
  • Support groups
  • Transportation
  • Parenting skills classes
  • Budget and financial planning
  • Special projects and activities
  • Nutrition education

BATP receives state and federal grant money that is specific to certain components of operating its service programs. The agency depends on the generosity of its community to provide much of its annual operating funds. Contributions make up the shortfall.

Grants sources include: Health and Human Services Commission (HHSC); Office of the Attorney General (SAPCS-State and Federal), Office of the Governor – Criminal Justice Division (VOCA), Federal Emergency Management Assistance, City of Houston CDBG, City of Houston-Emergency Shelter, Texas Department of Housing and Community Affairs (TDHCA),OVAG, Supportive Housing Programs and United Way of Houston and Greater Baytown Area and Chambers County.

Funding through private foundations and community support. Corporations and individuals support the agency by becoming a partner. Our partners are recognized annually at our annual meeting and throughout the year on our website and in various printed materials.

Yes. In 1995, the U.S. Senate described BATP’s Project SAFE Program as an example of an effective victim assistance and crisis intervention strategy.

In 1997, Harris County Community Development recognized BATP as a nominee for the National Excellence in Program Development and Management Award. In 1999, the agency’s President/CEO received the Clear Lake Community Builder Award. BATP’s Clothesline Project was spotlighted in The Office of the Texas Attorney General, Crime Victims Compensation Division twenty year anniversary 1999 annual report. BATP was featured in the August 2000 Issue of People Magazine and the July 2003 issue of Time Magazine.

BATP’s self reliance program received a 2001 Excellence In Programs Award from The United Way of The Texas Gulf Coast. In 2003, The Office of the Attorney General Sited BATP as a model sexual assault program. Also in 2003 the President/CEO was awarded the Community Service Award of Distinction for National Trends; former board member, Fran Moore, received the Lyncher Volunteer Award for Outstanding Effort in a Victim Assistance Program; and, the agency received recognition from the Texas School of Business.


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